This article provides updates made to Aviso Enterprise since release 5.3.

5.3.76 - 7/2/20

Aviso Engage

Bug Fixes

• Corrected an issue with the Roster page where the meeting times would be shown incorrectly if a time had been deleted.

Aviso Student

General Enhancements

• Changed wording of the attendance notification.

Bug Fixes

• Optimized the loading and performance of the Home and Meetings screens.
• Removed the ability of a user to schedule a meeting if the meeting scheduler is not enabled in Engage.
• Fixed an issue where message searching would return results not pertinent to the search value.

5.3.75 - 6/19/20

General Enhancements

• Updated UI for chart widgets located on the staff dashboards

Bug Fixes

• Fixed minor issues with task template searching on the student profile and in the Administration screens
• Fixed display of "Add Location" button on the Settings - Meeting Request Location section
• Improved aspects of the SIS import process

Student Filter

With this release, we have added two new filtering options on the Student List Filter as following:

• Major GPA
• Cumulative GPA.

With both of these filters, the user is able to select a lower and upper bound.

The user may also just choose one bound in order to filter on something such as "All students with lower than a 2.5 major GPA". We hope you will make great use of this new addition!

5.3.74 - 6/05/20

Bug Fixes

• Fixed button styling in Admin
• Fixed navigation bar styling in Admin
• Fixed Transcript Tab credit summation on student profile
• Fixed issues with the export option on the Admin People page.

5.3.73 - 5/22/20

Admin - Course Sections

With this release, we have added a new page in Admin called Course Sections. When the user arrives to this page, they will be able to search for course sections by Course, Section, Terms and Instructors. A picture of this can be seen below.

• Once the user clicks on the id link, they will be taken to the screen which shows the details of the course.
• The user is also able to edit certain fields on this page, and can do so by clicking the "Edit" button in the secondary navigation bar.
• The fields that the user is able to edit are Instructors, Status, Online, LMS ID, Part of Multi-ID, Override LMS and Override SIS.
• If the user changes the value of Instructors, Status or Online, then they need to mark Override SIS as well. This will prevent these fields from being updated when we do our regular import of data from the SIS.
• Similarly, if the user changes the value of LMS ID or Part of Multi-ID, then they need to mark Override LMS as well. This will prevent these fields from being updated when we do our regular import of data from the LMS. We have outlined the fields in question in the pictures below.

 

5.3.71 - 5/8/20

Bug Fixes

• Ipeds fields on the institution Admin screen have been adjusted to allow the user to enter an empty value

5.3.70 - 4/24/20

Bug Fixes

• Minor performance enhancements to our SIS integration process.

Blackboard Integration

• We have released a new Blackboard integration with the Blackboard REST APIs, supporting automated merged course synchronization and no building block dependency.

5.3.69 - 4/10/20

Bug Fixes

• Fixed bug which did not allow admins to create a new success scoring reason.
• Fixed bug which flipped a student's course risk and their persistence risk.
• Performance improvements on People Page.

Minor Changes

• On the roster page, the selection of students via checkboxes will clear once an action has been taken.
• A "Credits Attempted" field has been added to the course detail screen for a specific student.
  • • If a student is taking a variable credit section of the course, then the "Credits Attempted" field will show the credit being attempted by the student.

5.3.68 - 3/27/20

Bug Fixes

• Issues when saving IPEDS information in Admin have been resolved.
• Performance issues when loading the People page in Admin have been resolved

Messaging

Previously, Aviso limited the max number of messages to be sent at a time to 5,000 when using a filter. We have now made this number configurable in the Admin - Applications page under the property "maximumMessageRecipientsForFilter".

Along with this, we now show the number of recipients the message is going to when using a filter (this can be seen in the screenshot below).

• If the user attempts to send a message that is over the limit, the send button on the bottom of the screen will be disabled.

 

Location Based Scheduling

With this release we are introducing a new feature regarding how staff set their availability for meetings via the settings page.

Previously, staff would select their availability for scheduled meetings and then separately add the locations and services that they offered.

In this model the availability set would apply to all locations.

• We have updated this model so that staff can set their availability by location.
• A very important item to keep in mind is that time scheduling is only pertinent to scheduled meetings.
• Walk-in meetings are not affected by the time availability. However, walk-in meetings do rely on the meeting location and services offered.

For staff that have been using this scheduling feature before the update, their availability that used to apply to all locations will be the initial availability set for all locations.

For example, Joy Administrator had her availability as M-F 8:30 a.m. - 4:30 p.m. She also had three locations in which she offers services. With the new model, Joy will see her three locations and her services, with the M-F 8:30 a.m. - 4:30 p.m. availability.

However, we do not allow there to be overlapping schedules between locations. So upon the user's first edit of this setting, they will be required to update the rest of their meeting locations to comply with this restriction. 

An example of the new scheduler can be seen below:

Here you can see that Joy Administrator is offering 4 services at Main Campus - Student Success Center with her availability specifically tied to this location.

• Along with scheduling availability at a select location, the user is now able to add multiple time intervals per day.
• Similarly to Joy's example, the user could add multiple intervals per day in order to account for any known breaks that may exist such as lunch. 

In the picture above, we have marked some of the actions that can be taken on a meeting location. These are add a location, edit a location and delete a location

• In order to add a new meeting location, the user can click the "Add" button in the top right of the "Meeting Request Locations" section.
• This will prompt the user to choose a new location. Upon adding this location, the user will be automatically required to fill out the details regarding it.
• This can be seen in the screenshot below.
• If the user chooses to not fill out this information after adding it, then the location will be removed when they navigate away from the page.

Editing a location will look identical to the picture above. However, if the user edits a location that already exists, it will show the current values.

• Another important item to note, is if the user chooses to save a location that has no meeting times or service offerings, they will be prompted with a modal that informs them this is effectively deleting the location.
• If the user is not offering scheduled meetings, then the requirement regarding having meeting times will not apply. 

As stated earlier, the user as the ability to add multiple time slots per day. This is accomplished by clicking the "Add Row" button in the top right hand corner of their specific meeting location.

The last piece of functionality regarding this change is the user's ability to turn scheduled meetings and walk-in meetings on and off.

• If the user turns scheduled meetings off, then the time intervals on their locations will disappear. This can be seen in the screenshot below.
• If the user turns this option back on at some point, their old time intervals will be made active again.
• If the user turns off walk-in meetings, nothing will immediately happen on this screen. However, they will no longer be able to access the "Meeting Requests" page where the walk in availability is set.
• If the user turns off walk-in meetings and scheduled meetings, then all of their locations will disappear.
• Upon turning one of these back on, their old meeting locations will reappear with their previous information.

5.3.67 - 3/13/20

Bug Fixes

• People page
  • • Searching by a Tag or Hold and then attempting to sort or go to the next page would remove the Tag or Hold the user was searching by
    • Holds were not being manually expired correctly
• Alerts
  • • On the Alerts page in Admin, there were occasional instances where an error was shown on the Alert Coordinator section
• Meeting Details
  • • A recent change caused a bug in the meeting details page that a student can access. After navigating to the page, the student would only see the Cancel button and the details of the meeting would not appear

UI Updates

• We have made the Academic Plan table's columns static so that all columns are lined up with each other
• We have updated the Meeting Scheduler that is accessed by creating a meeting with "Student and Me" on a student's profile

Admin

On the Institution page in Admin, we have added IPEDS data relative to the institution. This can be seen in the picture below.

Secondly, we have changed some of the navigation in the Admin sidebar.

• Previously, there was a expandable option called "Global Configuration". This tab's options were as follows: Application, Institution, Roles, Staff Settings, Profile Photo Upload, and People.
• We have removed this tab and rearranged these options throughout the sidebar.
• When opening Admin, the user will now be taken straight to the institution page.
• We have also added a new tab called "People & Roles". This tab includes the People, Roles, Staff Settings and Profile Photo Upload pages.
• Lastly, the Application page has been made a top level item in the sidebar. All of these changes can bee seen in the screenshot below.

5.3.66 - 2/21/20

• A limit of 5,000 has been set for the maximum amount of people that a message can be sent to at a time.

5.3.65 - 2/21/20

• UI improvements
• Minor bug fixes regarding alerts

5.3.61 - 2/14/20

Bug Fixes

• Google Calendar integration (for schools that use this service).
• When a student clicked on their scheduled meetings, Aviso was redirecting them to the meeting scheduler.
• Bulk assignment for Relationships within Admin was functioning incorrectly.
• When using Microsoft Edge on the Course Sections tab, the page was not displaying correctly.
• Fixed performance issues within Engage.

Course Sections

As of this release, we have changed the navigation bar from "Attendance" to "Course Sections".

• Previously, this link was only visible when attendance tracking was enabled and the user was either able to manage excused absences or if they taught a current course section.
• Course Sections is now shown for all faculty.
• We have also included a few minor UI changes for easier usability.

Admin

People

We have added the ability to search by holds and tags.

Tags

Similarly to the People page, we have added the ability for administrators to take actions on Tags. To accompany this, we have also added searching capability on this page.

Actions that are able to be taken on tags are regarding Activation, Expirability, System Level, and Roles. 

We have also added a helpful tool to the Tag Detail page.

• There is a new section that lists how many students at the school have a specific tag.
• When the link next to this section is clicked, the administrator will be taken to the People page which has been filtered to contain people that have that specific tag.

5.3.58 - 2/7/20

Bug Fixes

• On the student page, saved filters were not operating correctly when courses were used.
• When a student went to schedule a meeting with an advisor/coach from their home screen, the faculty member they selected was not populating in the "Know who you want to meet with" section.
• Phone extensions were not displayed correctly within Resources.
• In some cases, profile photos were being discolored during the upload process.

Course Roster/Attendance

As part of our release this week, we have made significant improvements to the course roster/attendance page. This comes with both a restyling of the page along with new functionality.

This can be seen in the picture below.

On the left hand side are checkboxes next to each student. Using these are how the user can take bulk actions on the students in their course section. The bulk actions that are available to be taken are "Message", "Alert", and "Mark As". All three of these will present a modal to the user which will allow them to complete these actions.

Actions that can be taken regardless of the students marked are "Mark Remaining as Present" and "Cancel/Un-Cancel Meeting". The first of these will mark any student that has not had attendance taken for them already as present. The latter will cancel a meeting and remove all attendance records that have been already taken for that day.

The last item to note is that on the right sidebar, there are two cards displayed. One shows the course section information and the other shows the meeting dates that have missing attendance. 

Alert Detail Report 

The Alert Detail Report now allows for users to filter by risk level. This will allow those this heavy caseloads to better target their efforts with an additional layer of information. If you have permissions surrounding the viability of risk levels, its important to take this into account. 

Admin

People

On the People page we have introduced a few new features.

In our previous release we added the ability to add and remove roles in bulk.

In this release we have expanded upon that feature by creating the options to add and remove holds and tags in bulk.

• We have combined all three of these into the same dropdowns in the secondary navigation bar on top of the page.
• Upon selection of one of these actions, the user will be presented with a modal in which they can search for the role, hold, or tag that they want to add/remove.

Tags

We have added a few minor additions to our Tags page as well. The first of these is located on the page that lists the tags within the system.

• As seen below, we have added the ability to search tags by active, inactive or both.
• We have also included the source system id as a column in the table.

In addition to this, we have added a new field to detail page of a specific tag. Here, the user can view how many students in the system have that tag.

5.3.54 - 1/31/20

• Minor Bug Fixes
• Performance optimization improvements
  • • Tag filters
    • Key engagements
• Enhance system infrastructure

Admin

In our 5.3.52 release, we introduced the People page and corresponding Person Detail Page within Admin. Our goal with this is to provide administrators with more utilities surrounding the users of Aviso.

For this release we have added the ability for administrators to add/remove roles from users in bulk.

As can be seen in the picture below, these new actions now exist at the top of the page. 

After one of these actions have been selected, the administrator will be prompted with the specific role that they would like to add or remove. 

This functionality is also available on a per user basis.

When the administrator selects a student's id, they will be prompted with a modal that we call the Person Detail Page. Here, there is a security roles section that allows the administrator to add and remove roles. A screenshot of this can be seen below.

5.3.53 - 1/24/20

• Minor Bug Fixes
• Performance optimization improvements

Messaging

Send Messages to Filters

We have introduced messaging to saved filters into our regular messaging platform.

This was previously only available via Scheduled Messages.

• As part of this change, we have provided a way to preview who the message is going to if the user is sending a message via a filter.
• This can be accessed by clicking the "To" button next to the name of the filter.

The display of this can be seen below.

 

Filtering

Advisor/Coach Filter

This addition gives faculty the ability to create filters with both the student's Advisor and Coach.

Filter Options

We have added two new actions that are available via the filter options. These can be accessed by clicking the three dots next to a saved filter.

• When selecting "To Excel", the download will either download immediately or the user will be prompted with a File Explorer window to download the file.
• Lastly, when selecting "Send Message", the user will be taken to the messaging screen with the selected filter as the sending option.

5.3.52 - 1/17/20

Messaging

Destinations

This new feature can be seen within the specific messages of a message thread.

In order to get to a message thread, simply select a message from your inbox or sent folders and it will be populated in the right-most pane.

Here, under the sender's name, there is a text field that shows what email addresses this message was sent to. 

• For most messages, there will be a single email address, but for those sent to both the institutional and personal email, there will be two. 

Note: These destination fields will only be active in messages that were delivered after 10-19-2019.

Admin

Many of the changes that we have made this cycle have been within the Administration side of the product. It is our goal to provide our users with more concrete actions that they can take on data within Aviso. 

Add or Replace Guides in Admin Screen

Aviso administrators are now able to replace the Course Placement Guides and Financial Aid Guides with the Aviso admin screens. 

• The Course Placement Guide can be uploaded in the Aviso admin screen and visible on the Test Scores Tab in Aviso.
• The Financial Aid Guide can be visible on the Finances Tab in Aviso. 

These documents may include placement guides, financial aid basic information, best practices, tips or instructions on how to use the information displayed on the screen.

Institutions are now able to update/replace these attachments independently by navigating to the Institution section under Global Configuration within the Admin area.

The following screenshot shows where you can make these adjustments. 

People and Person Detail Page

We have recently added the People page in Admin and will continue to add features to it.

Our goal is to give Administrators the ability to modify almost any piece of information that is directly related to a user within our system.

With this release, we have added the ability for bulk actions to be taken on selected users.

• Currently, an administrator is able to bulk activate/deactivate the users they select.
• We will expand this functionality in the future.
• Administrators also have the ability to export the current search results into an excel file.

On this page, administrators can click a user's id which will take them to what we call the Person Detail Page.

• This page has more specific information for each user and allows for specific actions to be taken on that user.
• As seen below, from here administrators can:
  • • Change a user's profile picture
    • Impersonate the user
    • Activate/deactivate the user
    • Expire current relationships that they have.

Lastly, there is an option in the top left hand corner called "Override".

• This option will bring administrators to a separate page that has fields able to be overridden.
• These include email address, secondary email address, username and enabled.
• Originally, these are values that were imported from your institution's SIS. However, once they are modified here, they will no longer be updated from the SIS.
• If any changes need to be made in the future, they must now be made here.

Relationships

We have restyled and have added new functionality to the Relationships page in Admin.

With this addition, Administrators are able to view and expire individual subscriptions as they are given via the search feature. 

Manual Message Override

The Message Report contains information regarding every message that has been sent via Aviso. It also contains the data on Failed Messages.

• If there are failed messages within Aviso the Health Status check for the Messaging feature will be marked as failing.
• We have added the ability for Administrators to manually override these messages by error type so that the Health Status Check can be marked as healthy.
• These messages should only be manually overridden if it has been determined that the issue causing these messages to fail has been resolved.

This concludes our release notes for this week. We hope that these new features will improve Aviso's ability to serve our customers.

5.3.0

Saved Student Filters

Once you've found a list of students you look at often, save your filters to save time!

You can give your filters a name and an icon to help you identify your favorite filters at a glance.

Scheduled Messages

Do you send emails or text messages to the same students on a regular basis?

If so, you can use the Scheduled Messages feature to create a recurring message that is sent using a Saved Student Filter to determine the recipients.

Note: this requires a permission to be enabled in Administration.

Attachments in Messages 

Within the Messaging feature, users are now able to add attachments to the notifications they are sending. 

Upon attaching a document, users will see the document within the messages screen and logged within sent messages. 

Messages that contain attachments will also have the following note: 

"Replies with attachments are not supported by email. Sign in here  ("Here" will link to the Aviso Log-In) to reply and add attachments. "

 

Send Surveys in Bulk

Are you using our Survey integration with SurveyMonkey?

Create a filter to select the people you want to send a survey to and then click "Send Survey" in the menu options to easily send it to each person matching the filter.

Student Applications

View a student's application status information on the new Applications tab on the student profile.

You can also filter on Application Statuses, Application Terms, and Application Age using Student Filters.

Note: this requires a permission to be enabled in Administration and a configuration setting to be enabled by Aviso staff.

Aviso Engage also supports sending an automatic response to applicants using the Applicant Receipt Confirmation feature configurable in Administration.

Key Engagements Messaging

Select students appearing on your "Key Engagements" dashboard widget to send a message to them, or use the "Message All" button to send a message to all of them.

Additionally, the Key Engagements dashboard widgets and Key Engagements Report support filtering on Registration Terms so the list of students and/or advising staff can be further narrowed to the group you want to focus on.

Staff-Initiated Early Alert Reason Permissions

Early Alert Reasons are now managed in Administration Staff-initiated Early Alert.

• Each Early Alert Reason can be customized from a security standpoint.
• This allows more granular control over who can create and view Early Alerts (and the Notes associated with them) based on the selected Early Alert Reason.

Text Message Character Counter

Know where you stand on your character limit as you type your text message.

Programs Tab

Under the student's profile, users will now have an additional layer of information within the Programs Tab.

• This area will indicate all current and previous program history the student has taken part in.
• This information will provide student success teams the ability to better understand the matriculation of the student.  

Note: this requires a permission to be enabled in Administration.

User Interface & Experience

We are continually making both small tweaks and larger-scale, sweeping changes to make the user experience simpler, more pleasant, more consistent, and more accessible.

You will notice many changes, such as icons with lighter visual weight, increases in font sizes, adjustments to the spacing and alignment of items, tweaks to colors, as well as several other changes - all to make using our software the most pleasant and consistent experience possible.

Performance

Our team has spent lots of time focusing on the responsiveness of our application from a page-load perspective. The last thing we want is to have you waiting on our software to show you what you need to see.

We have invested heavily in some key performance upgrades in both our underlying infrastructure, and in the software application itself, and we think those investments will be visible to you immediately - especially in the area of the Student Filters, the part of the software you probably use the most.

Other Items

• You can now choose "Success Coach" as an option for Task assignment when configuring Task Templates.
• The "Add Note" dialog no longer closes when you click outside of it, helping to prevent the loss of any text you type in the note text area.
• The "Administration" link in the application menu now opens the Administration console in a new browser tab/window.
• The Meeting Summary Report now includes the Service Delivery Location as a column.