Next "Staff" View is missing from SS&E

Overview

If Allow Self Service Check-in is enabled for a Service Location in Meeting Service Location Administration, found here, this means that the Service Location is used as a Self Service location, i.e. as a "room" designed to be used for check-in notifications vs. meeting requests.

What this also does is that it allows students to sign into a room, vs. signing up for a meeting with a staff member.

Therefore, by design, staff will not see these type of meetings within Student Success & Engagement and meeting notifications are not sent out for the Next "kiosk" meeting types.

If Allow Self Service Check-in is not enabled then the service location will be used for meeting requests, and staff members will receive emails so that the students show up on their meeting request tab.

Self Service Screenshots

The Next kiosk portal looks slightly different depending on the Self Service option.

Self Service is Enabled

The following screenshot is for a self-service meeting location.

  • When "Self Service Check-In" is enabled, students will see the following page, and meeting notifications will not be sent out.
  • After "Ready for assistance?", Self Service check-in displays "Please confirm the details for your visit and click the submit button below".

Screenshot__93_.png

Self Service is Not Enabled

The following screenshot is for locations where Allow Self Service Check-in is disabled.

  • When Self Service check-in is disabled for the service location, i.e. unchecked, when students request meetings then meeting request notifications are sent out. 
  • After "Ready for assistance?", Self Service check-in displays "Please confirm the details of your meeting request and click the submit button below".

Screenshot__94_.png

 

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